Claims Approach

CCI is unparalleled in fact based flooring reports on claims. Our success is based on many factors, including extensive experience in installation, product knowledge, manufacture installation guidelines,  proper acclimation and sequencing for each product for each type of properly prepared substrate.

CCI offers independent expertise and discernment to accurately identify, document and analyze every aspect of a floor and extrapolate that information.  It is CCI practice to complete robust and defensible methodology to our analysis, delivering a superior, comprehensive and objective report that meticulously documents and supports our findings and expert opinions. 

Armed with this knowledge and the latest high-tech analytics, we counsel and support our clients in the preparation and execution of dispute and litigation strategies that results in the elimination of significant time and expense. Below is a partial list of Services offered by CCI Flooring Inspections Division.

  • Comprehensive knowledge of CSP,  ANSI & ASTM, CSI, NWFA and NTCA,TCA Testing guidelines 

  • Compile experts (including third-party reviews) 

  • Baseline schedule Review and Analysis 

  • Manufacture interpreted Installation guidelines 

  • Cost Analysis/Damages calculation 

  • Inefficiency/Productivity Analysis 

  • Demonstrative evidence preparation. 

  • Negotiation Support.

  • Alternative Dispute Resolution (ADR)

  • Offer Litigation support. 

  • Identification and quantification of Critical Delay.

  • Delay Causation and Responsibility allocation.

  • Time Impact and Accelerated Performance Analysis. 

  • Extended Performance Cost Analysis. 

  • Impacted and Accelerated Performance Cost Analysis .

  • Requests for Equitable Adjustment. 

  • Claim preparation and review.

  • Daily specific As-Built Schedule Preparation.

  • We CANNOT and WILL NOT discuss an inspection or corrective measures with retailers, consumers, installers, or other parties without express written permission of the manufacturer or the commissioning party